Information and advice for family carers

Welcome to the website of Carers NZ, the national peak body supporting family, whanau, and aiga carers. Currently this website is being transitioned to our new portal at In the meantime you will continue to find relevant and helpful links here, and encourage you to visit CarersAir where you will find articles, learning, and all kinds of help! For the latest news of interest to carers visit our We Care website and Facebook page.

Landmark Decision For ACC Family Carers

A recent landmark decision paves the way for compensating family carers who support ACC clients. Click here to read the news item about the case taken by Antony Jones and 19 other severely disabled clients cared for by family members. They won their test case for backdated caregiver payment, but ACC appealed; in his just released decision Justice Alan MacKenzie upheld the original ruling and ordered ACC to reassess the claims.


CarersStrategy2014to2018New Zealand Carers’ Strategy Action Plan 2014 to 2018

The New Zealand Carers’ Strategy Action Plan for 2014 to 2018 was launched at Parliament on 18th February by the Minister for Senior Citizens, the Hon Jo Goodhew. Developed in consultation with whānau, aiga and carers, the new Action Plan builds on the results and lessons of the previous Carers’ Strategy Action Plan from 2008 to 2013. Click here to download your own copy in either PDF or Word format. You can also read the Hon Jo Goodhew’s launch speech by clicking here


We Care!

Keep up to date with the latest commentary from Carers NZ and the Carers Alliance of 45 national not for profits about the Government's payment policy for family caregivers. For all the latest news visit or keep up with day to day news at


Funded Family Care Scheme

There has apparently been a low uptake of the new payment for carers since its launch in October 2013. Carers NZ would like to hear from carers who have inquired about or been assessed for the payment: has it been an easy process, did you encounter any barriers, if you decided not to pursue being considered for the payment what were your reasons? Click here to give your feedback via our online survey. We'd also like to hear from carers who are now receiving the payment so we can monitor how it's working for you; please send comments to or phone 0800 777 7970800 777 797.


MyCare: Find the help you need, or offer your own services!

MyCare is a new online service for Kiwis who want to connect with people and organisations offering all kinds of different support. These supports could include personal support, respite or residential support, companionship and outings, help with your house/garden or meal preparation. The site will link people with potential clients, and provide great planning tools and resources. If you provide care, or need some extra assistance, please go to and register your interest. We'll keep you informed as the site progresses.


Carer Infopacks

CarerInfopackRequest your free carer infopack now! Each pack contains the Government's updated Guide for Carers, the latest issue of Family Care magazine, plus a range of other resources we think all carers should know about. These packs are useful for carers of any age or caring situation. Organisations and health professionals: please request packs for carers in your networks. Our ‘foundation packs' can be regionalised, localised, or tailored for your community by adding your own information! They are attractive and ready to post with your label ... or simply give them to the carers you support. As the packs are currently unfunded, we ask for a financial contribution to cover courier costs for bulk requests. Email or phone 0800 777 7970800 777 797 to request infopacks. If you only want copies of the Guide then please phone the national helpline on 0800 777 7970800 777 797. These are completely free and for bulk orders we can arrange free delivery from the Ministry of Social Development.


Spring issue of Family Care NZ

The Winter issue of Family Care is available now. Please contact us to request a trial copy, or to request an annual $30 subscription which covers four issues of the magazine ($55 for two years). If you support a carer, an older person, or are a ‘self carer' managing your own health or disability needs, a subscription to Family Care makes a wonderful gift, and will ensure they feel part of a strong and growing community. To subscribe, please phone 0800 777 7970800 777 797 or send your subscription fee (cheque or credit card details) to PO Box 47-385, Ponsonby, Auckland, 1144.


Guide for Carers

A Guide for Carers

Discover what government supports and services are available to carers in one handy booklet. Updated during 2013 ... every carer should view this resource!

+ read more

Click here to download the Guide for Carers flyer in other languages.

Family Care magazine

Family Care magazine is produced every three months. Packed with inspiring stories and advice, this wonderful resource can be delivered directly to your home. + read more


Career Force


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