NZ Government Content

Total Mobility Scheme

The Total Mobility Scheme is a subsidised taxi service. It works using vouchers that give a 50% discount on normal taxi fares. The purpose of the scheme is to assist eligible people with impairments to access appropriate transport to enhance their community participation. It is not intended to be a substitute for transport services that are the funding responsibility of other agencies. The scheme is part-funded by the New Zealand Transport Agency and part-funded and managed by local authorities (usually regional councils). It's available nationally (mainly in cities), and how it works differs slightly depending on where you live. For example, Auckland and Wellington are now using electronic cards, rather than vouchers.

Who qualifies?

The scheme is available to people who are unable to use public transport due to the nature of their disability. This includes:

  • getting to the place where the transport departs
  • getting onto the transport
  • riding securely
  • getting off the transport
  • getting to the destination.

Who to contact about the Total Mobility Scheme

Find out how the scheme works in your area by contacting the total mobility co-ordinator at your regional council, or talk to your doctor or NASC organisation. Your local Disability Information Centre may also be able to help.